We are looking for an enthusiastic, customer-minded person that is looking to grow with our customer service team. In this role, you will handle support and technical troubleshooting of medical equipment acting as the liaison between field personnel and our customers. You will be answering questions about any product related issues and provide guidance to our customers. This is a contract to hire position that will be remote for now due to Covid, and eventually on-site at our call center in Brea, CA. The hourly pay rate is anywhere between $15/hour to $18/hour DOE. Only local candidates will be considered. Please send your resume in Word or PDF format.
Be at the forefront of world-changing technologies that are driving society forward. Solugenix is a professional services firm established in 1969, the longest serving independent consulting firm in the nation distinguished by a history of industry innovation.
When you work with Solugenix, you become part of an expert team making a difference by delivering value for some of the world’s largest firms in finance, medical device, pharmaceutical, consumer packaged goods industries and more. We work in the background helping large enterprises like Johnson & Johnson, Sony Pictures, Edwards Life Sciences, Union Bank and American Express solve some of their most difficult business challenges. We provide unparalleled service delivery for our customers whether it’s increasing customer satisfaction with Support Center solutions, transforming service management with cloud solutions like ServiceNow®, developing complex business applications, or automating processes with Robotic Process Automation (RPA).
At Solugenix, we believe in investing in our people, celebrating successes, supporting each team member, making clients successful and making an impact. Every employee who joins our team matters and becomes a critical component of our team that drives us forward.